When would I normally receive vouchers or account funding?
You would normally receive vouchers and/or account funding on or before your normal pay day, as they form part of your remuneration.
You would submit your requests at a predetermined date shown in your account. You receive confirmation that your request had been approved by your employer. You receive your voucher and/or account funding once cleared payment has been received and normally before the valid from date on your voucher or funding is due.
Back to Frequently Asked Questions