How do we redeem vouchers or claim payment?
You can either submit the voucher numbers using your online account or simply telephone 0800 781 1652 and quote the voucher number and post code.
There is also a voucher redemption automated telephone line, simply leave the first 6 digits of the voucher number and your postcode, remember to speak clearly.
You can also register for the automatic payment system where the parents vouchers will be paid in automatically on the valid from date. It requires the parent to subscribe too and have cleared funds in their voucher account, simply ask the parent to subscribe
Back to Frequently Asked Questions