Each payment we make to your carer is referenced with your child's name and the voucher number, by default.

This makes it quick and simple for your carer to identify whose bill the payment should be allocated to. 

If the carer wishes to use a reference number specific to their accounting procedures, relating to you or your child, this information can be added to your account.

There is also another override reference they can use if needed.

We also let you and the carer know by email when we make a payment.